Oh no, we're sorry about the trouble with your order! Please reach out to our customer support team and we'd be happy to assist.
For missing items, please let us know specifically which items were missing from your order. Depending on our available stock, we will either reship the item(s) to you at our cost or issue a refund or customer credit.
For items damaged during transit, please let us know what happened, which item(s) specifically is damaged, and include images of the damage, if possible. Depending on our available stock and the extent of the damage, we will either reship the item(s) to you or issue a refund or customer credit. We’ll let you know what to do with the damaged items. All claims for damaged products must be made within 15 days of receipt.
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